Clear and upfront pricing with no hidden fees.
Detailed booking confirmations are sent to each customer, including the amount charged, services provided, and cancellation policy.
Regular communication with the customer about their bookings, itineraries, and any changes that may arise.
Confirm transportation arrangements ahead of time with clear pick-up and drop-off times to avoid any confusion.
In case of any issues with the service, customers are encouraged to contact us first to resolve the matter before issuing a chargeback. We offer support to address complaints in a timely manner.
We maintain records of bookings, payments, communications, and signed terms & conditions, which can be provided in case of a chargeback dispute.
Prompt and friendly customer service is provided to address any concerns during and after the tour, ensuring that the customer feels satisfied and valued.
Offering flexible payment plans and a clear refund policy helps build trust and confidence in your services, reducing the likelihood of disputes.
We use payment gateways with built-in fraud detection tools to prevent unauthorized transactions.
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